📅 Vigente💼 Sector Privado (Planilla)🌐 100% RemotoSemi-Senior / Mid
Bilingual Customer Service Representative
Empresa Tech LatAm• Perú (Remoto LatAm)• Publicado hace 3 meses (19 may. 2026)
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Iniciar Sesión para Ver Match →Descripción del puesto
Fluent English with clear spoken and written communication Spanish proficiency preferred but not required Excellent phone presence and customer service skills Strong appointment booking and sales ability Ability to multitask in a fast-paced environment Organized, detail-oriented, and dependable Comfortable handling upset or frustrated customers professionally Reliable high-speed internet connection Quiet and professional home office environment Quality headset with clear audio Ability to work U.S. Eastern Time business hours Strong computer and typing skills Punctual, responsive, and self-motivated
Requisitos y Perfil solicitado (Bases Oficiales)
RESPONSABILIDADES* Answer inbound customer calls * Respond to new leads immediately * Schedule and dispatch technicians * Follow up on missed calls and unsold estimates * Handle upset customers professionally * Manage technician schedule...
REQUISITOS / DESEABLEPrevious home service industry experience Experience working with U.S.-based customers Knowledge of ServiceTitan or similar CRM platforms Sales or upselling experience Experience in electrical, HVAC, plumbing, or trade s...
Condiciones y Beneficios
- ✦Planilla con beneficios de ley o contrato internacional USD según régimen.
- ✦Presupuesto para capacitaciones, cursos online y certificaciones.
- ✦Flexibilidad horaria y ambiente multicultural de alto impacto.
Tecnologías y Competencias
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