Founding Growth Marketing & Customer Success Lead

Descripción del puesto

We are hiring a self-driven, AI-savvy operator to help build the company’s go-to-market engine and customer experience from the ground up. This is a broad, hands-on founding role for someone who can move fluidly across marketing, customer success, operations, and special projects. This person will help us generate demand, support prospects and customers, improve onboarding and retention, build scalable workflows using AI, and lead high-priority projects that are critical to company growth. Core requirements are: At least three years experience at a top-tier company or at a startup Experience in at least one of: growth marketing, customer success, GTM ops, founder’s associate / startup operator, or a similarly broad startup role Strong written and spoken English Strong interpersonal skills and good customer presence AI-native or highly AI-savvy; uses AI tools in day-to-day work and can explain how Comfortable switching between strategy and execution Highly organized and reliable Good judgment in ambiguous situations Strong follow-through Excited by early-stage startup environments This role is a fit if... You like variety, ownership, and fast learning You are energized by helping both customers and the business grow You can write clearly, think commercially, and execute quickly You do not need heavy structure to do great work This role is not a fit if... You want a narrowly defined specialist role You dislike customer interaction You rely on clear structure and detailed direction You are not comfortable working independently and solving open-ended problems You are not excited about using AI as part of your daily workflow